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Service Jam Toolkit recommends the tools and methods below for your design process. The framework that resulted from the research is highly recommended for service innovation.
Service design is a creative process: not every tool or method listed is necessarily required, and any modification of a tool to better suit specific needs is welcome.
How to read the cards
Number of Projects: projects in this sector and field that used the tool. Sum of Projects Scores: those projects' evaluation scores added up. Project Score: the average score (sum ÷ number). Rating: the ranking value from the thesis; tools are listed with the highest rating first.
Ideation phase1 tool
-
Brainstorming
- Sum of Projects Scores
- 5
- Number of Projects
- 1
- Project Score
- 5.00
- Rating
- 6.00
Research phase0 tools
No tools recorded for this phase in the research data.
Prototype and test phase0 tools
No tools recorded for this phase in the research data.